Kathmandu: Aakash Tech, a company active in the bulk SMS sector, has launched its own Interactive Voice Response (IVR) service. The company says this new technology, developed entirely in Nepal, aims to provide affordable and accessible services while eliminating reliance on foreign software.
IVR is an automated telephone system that uses pre-recorded messages to guide callers through options to either submit information or connect with a relevant representative.
For instance, when call…
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